--- title: FAQ description: Common questions and troubleshooting for VidBee --- ## What if a download fails or shows an error? - Confirm the link is valid and opens in your browser. - Update VidBee to the latest version and retry. - If the content requires login or age verification, configure cookies. ## Why does the same link sometimes work and sometimes fail? Some sites frequently change page structure or limit request rates. Suggested steps: - Make sure VidBee is up to date. - Reduce the number of concurrent downloads. - Use cookies to reuse your signed-in session when needed. ## Which sites are supported? VidBee uses the yt-dlp extractor system and supports many sites. Try the download first; if it fails, submit feedback with the link and error details. ## Why is the download speed slow? - Check your network and proxy settings. - Avoid starting too many tasks at once. - Some sites limit bandwidth on their side. ## macOS says “file is damaged” Remove the quarantine attribute and retry: ```bash xattr -rd com.apple.quarantine /Applications/VidBee.app/ ```