diff --git a/support/support-analytics-reporter.md b/support/support-analytics-reporter.md index 8623aad8..0d5a45bf 100644 --- a/support/support-analytics-reporter.md +++ b/support/support-analytics-reporter.md @@ -170,8 +170,7 @@ The example's churn rule separates lapsed top-frequency customers (recency 1–2 frequency 5) from other lapsed frequent customers (frequency 3–4), regardless of monetary band. The previous identical branch lists made `Cannot Lose Them` unreachable. These are explicit example thresholds, not universal campaign -criteria; validate them for the customer lifecycle. See [CleverTap's RFM segment -definitions](https://docs.clevertap.com/docs/rfm). +criteria; validate them for the customer lifecycle. ### Marketing Performance Dashboard ```javascript